hubspot integrations services
INHALTSVERZEICHNIS
Integrate your business tech stack with HubSpot
Integrating your business tech stack with HubSpot is an important component to unlock and optimize the full potential of digital technologies and processes.
On this page, we answer a few questions about HubSpot integrations, as well as HubSpot Connectors and other digital B2B tools that can be integrated with HubSpot.
First of all, we would like to point out that some integrations may not be possible, which is only natural given the number of software and systems on the market.
But the number of integrations that are possible with HubSpot is quite impressive and new ones are constantly being added.
How do HubSpot integrations work?
A HubSpot integration is a connection, a so-called interface, between the HubSpot CRM platform and other tools, software systems, or applications from third-party providers.
Through this interaction, data can flow automatically between different systems, saving you time and effort. An exception to this is custom integrations, where updates may be required to ensure that data can flow smoothly again.
The result of the integration is a combination of both applications, in which the functions complement each other and facilitate the company's internal processes.
That makes HubSpot's integrations an indispensable digital solution. They allow you to create a system that is specifically tailored to your needs and incorporates your existing tech stack.
What are the benefits of HubSpot integrations?
An integration with HubSpot offers several advantages. From our point of view, there are 5 relevant advantages for companies that make the case for integration with HubSpot.
1. No need to switch between applications
Your employees benefit primarily from HubSpot integrations because all functions are combined in a single solution. Everyone has experienced the frustration of constantly switching between different applications when trying to complete a task. It's slow, time-consuming, and inefficient, as well as a potential source of errors!
It's much easier to track and achieve most of your goals using a single platform. Of course, you can't do everything in HubSpot, and a certain amount of conversion will remain, but with an integration, the number of conversions between applications is significantly reduced.
With HubSpot integrations, you have all the latest information in one place and can even use some functions from other platforms or applications within HubSpot.
2. Central data source
Integrated systems in HubSpot offer holistic, uniform, and up-to-date data access and a better overview.
Through integration, the reports and analytics become more comprehensive. The use of integrated systems not only streamlines processes but also plays a crucial role in fostering stronger collaboration within the team, making everyone feel more connected and part of a unified team.
The seamless exchange of data and information between different departments leads to a more efficient work process. Everyone in the team has access to the same, always up-to-date information, which avoids duplicate work and increases productivity. In addition, centralized data storage enables faster decision-making, as all the necessary information is immediately available.
This fluid and cost-effective exchange of information not only strengthens internal communication but also promotes an agile working environment in which ideas can be developed and implemented quickly. This not only makes processes more efficient but also increases the satisfaction and motivation of team members, as they can concentrate on their core competencies instead of wasting time searching for and coordinating data.
Another consideration is tracking data from key applications such as Google Ads and other tracking software. These allow you to track the behavior of your customers over a longer period of time, as well as store and process all interactions on your website up to various touchpoints during the sales process until the purchase is completed.
With integration, where possible, you have all the necessary information on one platform and can use the functions and solutions of other systems at the same time.
3. Driving business growth
Straightforward integration is particularly important if you are a growing B2B company or are looking to scale your business activities. As your business grows, you will need additional tools and technologies to implement redefined workflows.
If you have to create time-consuming custom integrations for each of these tools, you won't be able to scale quickly. In recent years, integrations have continued to grow in importance in the B2B environment. In the past, B2B companies used a wide range of digital solutions and struggled to scale their operations.
This is because so-called point-to-point integration architectures create numerous dependencies and major problems when a part of the system is removed, replaced, or updated. Realizing that complex and cumbersome integrations hinder innovation and growth, digital connections came back into focus.
This leads to optimized business processes, satisfied and motivated employees, and better customer interactions, and ultimately, you can set and achieve goals correctly.
4. Fact-based decision-making
Fact-based decision-making is a cornerstone of success in the B2B sector. The more information you have at your disposal, the better equipped you are to make these decisions. In the age of big data, companies can no longer rely solely on gut feeling, tradition, or experience. Data must underpin everything.
This is especially true for the B2B sector, where groups of around 10-12 people often make purchasing decisions. With access to comprehensive information from various systems, such as CRM, CMS, social media, or e-commerce data, you can gain a holistic view of personas' behavior to make data-based decisions and thus develop more effective marketing and sales strategies.
The quality and reliability of the data play a decisive role here because only then can you make targeted decisions based on facts and figures and thus significantly increase your chances of success.
5. Omnichannel data infrastructure
Finally, integration with HubSpot contributes to the development of modern omnichannel business systems: In a world where customers expect companies to not only understand their needs but also predict them, such an infrastructure is key to deep customer engagement. By integrating different communication channels such as email, social media, and websites within the HubSpot platform, data harmonization becomes possible, allowing companies to create a 360-degree picture of the customer.
This comprehensive understanding allows you to create personalized marketing campaigns tailored to customers' exact needs and preferences and revolutionize customer service. Imagine a customer interacting with your brand via social media and then seamlessly transitioning to email support without losing any previous communication or context. This type of seamless interaction creates a customer relationship based on trust and satisfaction.
HubSpot facilitates this integration through user-friendly interfaces and automation tools that enable companies to offer an omnichannel experience without significant technical effort. In addition, the elimination of data silos enables detailed analysis of the collected data. Not only can you measure the effectiveness of your marketing campaigns, but you can also gain insights into customer behavior that are valuable for future strategies.
Investing in an omnichannel data infrastructure in combination with HubSpot is, therefore, not only an investment in the technological infrastructure of your company but, above all, an investment in the satisfaction of your customers. At a time when customer experience can make or break a company's success, HubSpot provides the tools and technology necessary to gain and maintain that crucial competitive edge.
What types of HubSpot integrations are available?
Apps from HubSpot or third-party providers
With "Native Integrations", a distinction is made between who developed an app and how it is integrated into HubSpot and how it can be used.
- HubSpot Integrations
This is the easiest way to connect HubSpot with another app. Since the development and code are from HubSpot, these connections work on a deeper level of the platform. You can think of them as an extension of the CRM.
Frequently installed native integrations are:
- HubSpot for WordPress
- Outlook and Outlook Calendar
- Google, Facebook or LinkedIn Ads
- Google Search Console
- Zoom
- Microsoft Teams
- Zapier
- Third Party Integrations
In second place, in terms of the simplicity of the integrations, are the third-party apps. These are apps that have been specially developed by companies for HubSpot and offer the advantage of being able to retrieve and use data from HubSpot.
Examples from third-party providers integrations:
- Databox
- PandaDoc
- SalesViewer
- Hotjar
- ZeroBounce
- Leadinfo
- Drift
This type of integration is fast, simple, and provides a reliable connection between two platforms. If there are any problems, you can contact either HubSpot Support or the third-party provider for a solution.
Is your native integration not working properly?
Integrations with HubSpot Connectors
Middleware Integrations are software applications that do not directly integrate with HubSpot but facilitate the interaction between different software systems through HubSpot Connectors, which act as connection functions. This allows you to create connections and bridge the gap between two different software systems, define rules, automate the data flow between HubSpot and other systems, and ensure data consistency.
Middleware integration, with its potential to simplify complex processes, often comes with ready-made solutions that can significantly reduce development time. However, it's important to consider the potential costs involved. While a small database integration might be free, a complex integration with a large database could be a different story, especially as your company grows and additional tools are required.
Examples in this category are integrations with WooCommerce, MS Dynamics, or Netsuite.
Integration with code and HubSpot API
Sometimes, the ready-made solution does not quite fit your company's unique requirements or market niche. Then, custom integration is your solution, and it requires a developer. Custom integrations work through the HubSpot APIs and the app's API and are the most complex but also the most powerful method. The HubSpot API is used to retrieve and send data; if the app does not have an API, the process becomes very complicated.
When you already have software in place, the next step is to connect them using code. This is where the potential of middleware (connectors) comes into play, tailored specifically for your use case. The beauty of this approach is that it opens up a world of possibilities, allowing you to implement almost anything. Alternatively, you can explore the Operations Hub from HubSpot, which enables you to establish connections to other applications using code actions in workflows.
Another approach is for self-developed software, where server-side code must be written to trigger HubSpot API calls.
Custom Integration UPDATES
This type of integration involves different systems that function independently, which means there will always be changes, regardless of which system is used. Adjustments need to be made to ensure that the interaction continues to work and that you are responsible for keeping the integration up to date, including in terms of security.
Because custom integrations work best when they are properly maintained and updated.
What types of HubSpot integrations are possible?
HubSpot has basic categories and subcategories. The basic categories are divided into business areas such as marketing, sales, customer service, productivity, finance, and commerce. If we consider all current HubSpot apps, there are currently 1553 apps. To give you an insight into the types of integrations, we have categorized them according to their purpose and business needs.
What you should know is that HubSpot is more than just a platform, because it is also designed to be an ecosystem. This principle allows you to extend the functions of HubSpot with other tools and use it even more effectively for your needs.
In HubSpot, you can use and organize data from other analytics platforms to gain valuable information and analytical insights into your marketing and sales activities.
Track your online advertising investments and return on investment. HubSpot records all interactions with your ads for easy management and analysis.
Email integrations allow you to send personalized emails automatically and measure the success of your campaigns based on the responses. Direct emails from sales are also saved in the contact data.
ABM integrations help to execute marketing campaigns in a targeted and personalized way by better evaluating the data of a specific customer group in order to acquire new customers.
Videos, meetings, telephone calls, live chats, events and webinars are helpful integrations for internal and external communication with regard to more background knowledge and exchange.
With this integration, you can not only create, design and release personalized content for your website, but also see which customer group interacts with which content and how. Assignment to the contact is possible.
Get to know your followers and gain a deeper insight into how they behave online, what content and formats interest them, and when it is best to reach them. You can also publish posts directly from HubSpot.
Use sales integrations to break down data silos and centrally manage all information from marketing, support and sales. This allows sales processes to be optimized and accelerated.
The e-commerce integrations provide you with detailed data about the behavior of your customers and visitors on your online shop and give you the possibility of analysis and optimization.
Our HubSpot integration partners
How we support you with your integration projects
The development of integrations requires special skills in all software that is to be synchronized with each other (such as Salesforce, MS Dynamics, Pipedrive, etc.) and at the same time an experienced developer team that can implement the project. Successful projects are based on the methodology used and the quality of the development work.
We work successfully with 2 partners in this area:
OPTI is a provider of outsourced software development that is well versed in automation and data migration in addition to platform consulting. OPTI is ISO 9001 and ISO 27001 certified, and a HubSpot Solution Provider.
Integrating technologies is the way of the Internet. By merging the functionalities of 3rd party SaaS into the marketing, tracking and analytics functionalities of Hubspot, one can get the best CRM out there.
- Marian Călborean, Managing Partner, OPTI
OPTI offers targeted technical developments for HubSpot projects, from advanced CRM customizations to the integration of third-party tools and can help you to transfer your HubSpot data to any data platform, whether self-hosted or cloud-based.
LEVR is a team of process consultants and digitization experts (HubSpot Diamond Partner) who can integrate your IT with the HubSpot CRM.
All data can then be analyzed and data management is simplified.
Our cooperation with LEVR includes:
- Integration scoping
- Integration mapping
- Customized integrations development
- Property mapping
- Set-up of native integrations
- Data transformation
FAQ HubSpot Integrations
You can find more answers to your questions in our HubSpot integrations FAQ.
And if not... just schedule a meeting with us!
Many simple native HubSpot integrations are free of charge. You can find these in the HubSpot Marketplace. The respective prices are shown for each listed integration:
Sometimes a standard software license for the platform to be integrated is sufficient, sometimes a connector is required. HubSpot also provides information for each product about which hub versions this integration is compatible with.
Example: SLACK Integration
Custom integrations must be requested (from your developer or from us).
Many factors play a role here:
- What is the goal of your integration?
- Which data should be synchronized?
- Does your software have an interface for integration with other tools?
- Which software version is installed?
- On which server should the connector be stored?
etc...
Any data you put into HubSpot or collected by HubSpot can be exported manually but, most importantly, automatically to your IT systems. In most scenarios, a complete backup of your HubSpot portal can be secured, allowing it to be restored or duplicated to a different HubSpot account in a reasonable time.
For personal data or data covered by other data protection measures, particular backup and restore plans can be implemented via HubSpot API, allowing you to read and write access with secure credentials. Data consistency can be assured across your digital ecosystem (site, ERP, CRM, and so on).
Using verified providers that offer a warranty is the best way to ensure your integration lasts. An integration may change for technological reasons, such as when the API methods are deprecated or upgraded.
However, it can also change for business reasons, such as when the integration is designed to sync thousands of contacts but must sync millions.
Our developers are HubSpot Solutions Partners, using the latest tools available to diminish the risk of technological change. The integration specifications allow for reasonable upscaling based on the previous experience of hundreds of integrations.
The processes and developers should be certified for data security (ISO 27001), and ensure that confidential data is not exposed during development. Mockup data is used to integrate, and human access to any actual data is minimized or eliminated.
Only secure protocols and authentication methods are used for continuous live data synchronization, and expirable tokens are used to the maximum extent possible.
The final technical documentation delivered with the integration includes the security measures taken and the requirements for future support. Finally, you can opt-in for a regular audit of your integration every six months to a year to guarantee security well into the future.
Simply arrange a non-binding online meeting with us.